Something happened in local SEO land recently. For those all-important transactional keyword phrases.
Local, MSN Live Maps, Yelp or any other online destination are a serious matter to the business and to potential customers who read them.
There are many things you can do to reduce the amount of bad reviews you get and a few things you can do to remove bad reviews in Google or elsewhere.
However, the best action you can take to minimize the impact of a bad review is to simply acquire numerous positive reviews. This tutorial will show you how to manage bad reviews and obtain positive reviews. If you do receive a bad review and for good reason, we recommend working with your colleagues to minimize future similar reviews by any means possible.
Because the search engines offer the ability for users to critique businesses via reviews, it puts non-internet savvy business owners at a disadvantage against malicious competitors and unintentionally dissatisfied customers. If you find your listing victimized by these perpetrators, the first thing to do is to not panic.
Here are some ways you can help eliminate these reviews from the search results: If your negative review comes from a 3rd party website, such as TouchLocal.
If the review comes directly from a Google user, you can incentivize the patron to remove the listing with a discount coupon or complimentary service. These types of customers will typically change their review to positive if the service was better the second time around.
Below is a snapshot of a negative review in Google Local Business Center. Try one or all to get better reviews to bury those negative ones that never seem to go away. Have a takeaway postcard with a discount coupon good on the next visit for customers you know had a good experience.
Mention on the offer to please give positive reviews by clicking a link that takes them directly to the page to leave a review.
Give free workshops and hold customer appreciation events. Hold or participate in charity events and capture emails of those people who used a service or purchased a product, then follow up with a coupon and link to the review pages of choice.
Removing and burying bad reviews from Google can be extremely frustrating. Remember not to panic, do your best to contest the review or incentivize the reviewer, and focus as much as possible on getting every satisfied customer to post a positive review.
Call us today to learn more about extended SEO services.How to Post & Manage Google Reviews. Writing a review on Google is a great way to help promote businesses online.
It is also a wonderful way to encourage reviews on . Thank you for reading my Google My Business 5-star review link article. To your comments: 1 – Users must always have a Google account and log in if they want to leave a Google My Business review.
We noted this a few times in the article.
2 – I believe you may have missed a . Your First Review Awaits Review your favorite businesses and share your experiences with our community. Need a little help getting started? People that would choose a business with a 4 star or greater review rating 86% of people hesitate to choose a business that has negative online reviews Our Client Reviews.
Get More Reviews Without Becoming an Outlaw by Joel Klettke If you’re a local business, getting people to submit online reviews is a challenging, yet important endeavor.
Joel does a great job of outlining guidelines that you should be aware of and follow when soliciting reviews. How can I get customers to write Google Reviews for Local Businesses?
Here are a few best practices: If you don’t have one already, create a verified Google plus local page for your business.